Operations

The operational activity undertaken on The Dovecote will be the visible evidence of activity that most residents will be aware of.

Remit:

• Oversee day-to-day physical maintenance and service delivery across the estate (e.g., lighting, bins, roads, communal spaces).
• Liaise with contractors and suppliers.
• Ensure health and safety and regulatory compliance is met.
• Maintain records of works, schedules, and service level agreements.
• Develop and maintain a works log/issue tracker for transparency and accountability.

Specifics in respect to handover/transition:

• Asset Review: Works with the new Managing Agent to audit the physical condition of the estate (lighting, roads, landscaping, drainage, etc.).
• Snagging/Defects: Works with the Developer to resolve as many items on the snagging list as possible.
• Contract Transition: Ensures all new supplier contracts (gardening, etc.) are established.